Do you want a quick and easy definition of what is a service?
Are you working on a service catalog initiative or have [...]
Are you working on a service catalog initiative or have [...]
It is with great pleasure that I can announce that [...]
Karen Ferris, board mamber and director of publications at itSMF [...]
How does the organisation view IT? As a friend, foe [...]
I recently came across an interesting read from the Harvard [...]
Isn’t this an interesting question that many of us would [...]
Isn’t this an interesting question that many of us would [...]
I was recently introduced to Zipcar by an American friend. [...]
I came across the following quotes today while looking for [...]
This link is crude but does make a point. How [...]