It is with great pleasure that I can announce that I have been elected to the board of directors at the itSMF Ireland effective from 2012.

Further details on the recent AGM and our most successful event to date are located here:

itSMF Ireland is an affiliated body of itSMF International, a global membership organisation, established to promote and develop best practice in IT Service Management. itSMF Ireland has a high degree of autonomy, with the itSMF International “umbrella” body, itSMF International, providing support to the national chapters and a light directional control.

itSMF Ireland is constituted as a ‘private company limited by guarantee’, and consequently it is not a business in the traditional sense. In order to fulfil this role it must address the needs of its members as well as generate sufficient funds to maintain itself.

To be the premier community for leadership in IT Service Management in Ireland.

Mission Statement
To provide a forum for our membership to enable them to exchange views, share experiences and participate in the continuous development and promotion of best practice and standards, through a range of services that delivers significant value to their enterprises.

Mark O'Loughlin

Mark is a global authority in helping organisations achieve the very best from their investments in people, technology and digital services. He has served on the Board of Directors of itSMF Ireland and Cloud Credential Council. Mark is a Fellow of the Irish Computer Society, awarded for his achievements and contribution to the IT profession and industry. His prolific publishing includes two books published in four languages, 100’s of articles, and whitepapers. He developed the world’s first certification for the business management of cloud services accredited by Cloud Credential Council. As a member of the international standards group ISO/IEC JTC 1/SC 38, Mark contributed to the development of global standards for IT, cloud and digital services.