Congratulations – Winners

By Mark O'Loughlin|2015-01-23T12:09:57+00:00January 23, 2015|Books, Cloud, Cloud Computing, General, ITIL, ITSM, Services Industry|

Congratulations to the following people who recently won free e-Book [...]

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Auxilion Cloud Transformation Breakfast Briefing

By Mark O'Loughlin|2014-10-01T20:27:23+01:00October 1, 2014|Books, Cloud, Cloud Computing, General, ITIL, ITSM, Service Catalog|

Sneak preview of the delegate goodie bag for Auxilion cloud [...]

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Want to know what roles are required for an effective service catalog?

By Mark O'Loughlin|2012-03-20T10:34:40+00:00March 20, 2012|Books, General, ITIL, Service Catalog, Services Industry|

Believe it or not but it takes much more than [...]

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5 star review on Amazon for The Service Catalog

By Mark O'Loughlin|2012-03-20T10:26:15+00:00March 20, 2012|Books, ITIL, Service Catalog, Services Industry|

The Service Catalog reveives a 5 star review on Amazon. [...]

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Do you want a quick and easy definition of what is a service?

By Mark O'Loughlin|2012-02-04T21:02:34+00:00February 4, 2012|Books, ITIL, Service Catalog, Services Industry|

Are you working on a service catalog initiative or have [...]

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The Service Catalog – reviewed by itSMF Australia

By Mark O'Loughlin|2011-09-21T13:53:13+01:00September 21, 2011|Books, ITIL, Service Catalog, Services Industry|

Karen Ferris, board mamber and director of publications at itSMF [...]

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The Service Catalog now available in Japanese

By Mark O'Loughlin|2011-08-15T11:29:27+01:00August 15, 2011|Books, ITIL, Service Catalog, Services Industry|

It gives me great pleasure to announce that my book [...]

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Service catalog workshop

By Mark O'Loughlin|2010-08-19T21:23:34+01:00August 19, 2010|Books, ITIL, Service Catalog, Services Industry|

I will be holding a Service Catalog workshop at the [...]

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Be prepared / semper paratus / bí ullamh!

By Mark O'Loughlin|2010-06-17T00:20:41+01:00June 17, 2010|Books, ITIL, Service Catalog|

Be Prepared... the meaning of the motto is that a [...]

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Press release

By Mark O'Loughlin|2010-06-01T23:19:51+01:00June 1, 2010|Books, ITIL, Service Catalog, Services Industry|

Time to close the gap between IT and business users [...]

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