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Report highlights service and support issues when adopting cloud computing
Report highlights service and support issues when adopting cloud computing.
Strategies To Reduce Meet-Napping – Lesson No. 1
Love it. Strategies to reduce meet-napping - Lesson No. 1 No agenda, no attenda It's that simple.
Speaking at itSMF UK conference and exhibition 2014
ITSM14, the annual conference and exhibition of itSMF UK, returns to the Novotel London West in Hammersmith on 10th and 11th November 2014. This year I will be speaking on [...]
itSMF Ireland and ISACA Ireland Conference – IT Governance 2012
itSMF Ireland are running our first conference in conjunction withISACA. As a member of the board of directors of itSMF Ireland, I am delighted that we have the opportunity to [...]
Irish chapter of of itSMF raises much needed funds for local charity.
Latest press release from itSMF Ireland. Irish chapter of IT Service Management Forum (itSMF) raises €3,200 funds for Laura Lynn House. Fundraising event marks announcement of the itSMF supported charity. [...]
Best wishes for the holiday season
I wish you all a Merry Christmas and a very happy and prosperous new year in 2012.
Movember
Movember, Movember; what a month to remember. Well it is finally over. A month of growing a moustache in aid of cancer, focusing on raising funds to raise awareenss of prostate [...]
The rise (and fall?) of the CCO.
I recently came across an interesting read from the Harvard Business Review which discusses ‘the rise of the Chief Customer Officer (CCO). The article starts by stating that “... these [...]