Recently Daniel Breston posted the following question on LinkedIn. Question IT Revolution recently posted this in Facebook: "Agree or disagree?? "Software systems in today’s enterprises are composed of hundreds of [...]
Join Peter Hubbard a Principle ITSM Consultant at Pink Elephant and Mark O'Loughlin the Managing Director of the Cloud Credential Council as we explore how ITSM is affected by cloud [...]
Just finished sitting the new ITIL Practitioner exam online with PeopleCert. And the scores are just in. A pass and a good pass at that. So just taking the time to post a few brief comments on my experience with this new certification from AXELOS.
Calling all Irish based IT Service Managers, IT managers and anyone else in the industry... Can you help with the following research project by answering a small survey? Aislinn Collins [...]
I presented some recent trends in cloud computing at last weeks Auxilion's Service Desk show case. I have included some interesting trends and statistics from an Irish and a global [...]
There is no doubt that a current shortfall of a defined global best-practice for cloud computing is creating challenges. However previous investments in IT management structures and best practices such [...]
See what an ISO20000 certified & ITIL aligned IT operation looks like in the cloud. Auxilion provides 24x7 IT Support Services to some of the largest Irish and international organisations [...]
Great to see @PinkElephantUK delivered another Professional Cloud Service Manager #PCSM course. Excellent feedback was received from the delegates and Pink retain their 100% exam success rate with this course. [...]