It’s the small things which make a big difference. It’s the personal touch. This morning I received a hardcopy of the recent Solutionize Global Cloud Leadership Definitive Guide – which has a contribution from Cloud Credential Council
But look at the top of the left hand page @Rachel McElroy has marked the CCC page for us to clearly see and read our piece. That is a small thing to do – but on opening the parcel this morning it hit me that – that was a very personal and thoughtful touch which speaks a lot about an organisations people and culture.
So what are you doing to provide that personal touch to your customers – and what kind of culture exits in your organisation to go that extra 10 seconds – which customers call ‘Going the Extra Mile’
Looking forward to this event. Graham and the team at itSMF have assembled a great lineup for the day. I have some very important industry insights to share on the day.
ITAG (Information Technology Association Galway) in association with Guru Team and Red Circle Strategies are hosting a Cloud Master Class / Breakfast Briefing in Galway on Thursday October 17th.
It’s great to be heading to Galway to deliver the following Cloud Master Class / Breakfast Briefing;
Hey, Where Has All The IT Gone? Understanding the effects of Digital Disruption, Transformation and Innovation
Join us for an informative session where I look at the effects of Digital Disruption, Transformation and Innovation on the organisation and their employees.
Using the findings from the recent CCC Global Digital Skills Survey 2019, the session also focuses on the impact of digital transformation on three levels; Culture, Individual and Organisation. The results are informative, thought-provoking and very relevant.
Topics Covered
LEARN how technological change impacts the workplace
UNDERSTAND what digital means to you professionally and for your organisation
FIND OUT the critical findings from the 2019 CCC Digital Skills Survey
RECEIVE a copy of the 2019 CCC Digital Skills Survey (emailed in PDF format)
GAIN an insight into how the Managing Cloud: 2-Day Master Classprogramme helps organisation and IT professionals upskill to deal with these digital challenges
This Breakfast Briefing suits a wide audience from IT and non-IT business functions.
“Very engaging, informative and relevant“- attendee feedback.
Speaker. Mark O’Loughlin. Owner-Red Circle Strategies; Managing Director-Cloud Credential Council (CCC)
Speaker Profile
Mark O’Loughlin (MBA) is the owner and Managing Director of consulting firm Red Circle Strategies. A recognised thought leader in the domains of digital strategy, innovation, IT leadership and education, Mark teaches, consults and writes on how to identify and achieve value from IT and Digital investments.
Mark is a published author, educator, keynote speaker and consultant.
Mark is also Managing Director of the Cloud Credential Council (CCC) which enables digital ready professionals and organisations by providing vendor-neutral certifications covering Cloud, Big Data, IoT, AI and Blockchain.
As an official contributor to ITIL 4® Foundation and Managing Professional books and exams, Mark is a member of AXELOS Global ITIL Development Group and is a certified ITIL Master. Published books include Professional Cloud Service Manager and The Service Catalog (A Practitioner Guide).
Mark was conferred as a Fellow of the Irish Computer Society (ICS) in recognition of his contribution to the industry.
To register your interest email jmullins@itag.ie with Cloud Master Class in the subject line.
It is great to be able to finally share the following news. A new digital leadership report is now available. And we played out part in contributing to this valuable resource.
Just released today! I am delighted to feature in Cloud Leadership, The Definitive Guide from Solutionize Global.
Cloud Leadership, The Definitive Guide
This new report is a comprehensive look at what impact technology is having on the workplace of now. Over 40 contributors shares our insights, views and experiences around being a successful leader in the digital age.
The Cloud Leadership, Definitive Guide also provides a deep dive into all aspects of success in a digital first business.
As Managing Director of the Cloud Crdential Council (CCC), it was a privledge to be asked to contribute both an article and some of the findings from our CCC Global Digital Skills Survey 2019.
Here is a brief snippet from the guide – a taste of what you can expect.
Preliminary results from the CCC Global Digital Skills survey show that 56% of respondents believe that the work they carry out today will change significantly during their career, due to the impact of digital.
However, 34% of respondents will adopt a ‘wait and see’ strategy. This suggests that about one-third of IT professionals will take a reactive approach to upskilling in order to remain relevant in today’s ever-changing landscape.
We strongly advocate that taking a reactive approach is the opposite of what IT professionals and leaders should do.
Mark O’Loughlin. Contributor to Cloud Leadership, Definitive Guide. MD Red Circle Strategies and CCC
