The Cloud Centre of Excellence (CCOE) is a new function which is gaining traction and interest – due in part to the increase in the adoption of cloud and digital services.

This is an important development but, all hype aside, if you are looking to create a CCOE there is a very important first step to take. It’s a straightforward step but might not be so simple in the execution.

The first thing to do is to find out and understand what a CCOE actually is, and what it is not.

Well, isn’t it always good to know what it is you are about to build before you begin building?

But where can you find this information?

Who has successfully implemented a CCOE?

What schematic, design, and plan can be used?

Read more at my latest blog for itSMF UK

Mark O'Loughlin

Mark is a global authority in helping organisations achieve the very best from their investments in people, technology and digital services. He has served on the Board of Directors of itSMF Ireland and Cloud Credential Council. Mark is a Fellow of the Irish Computer Society, awarded for his achievements and contribution to the IT profession and industry. His prolific publishing includes two books published in four languages, 100’s of articles, and whitepapers. He developed the world’s first certification for the business management of cloud services accredited by Cloud Credential Council. As a member of the international standards group ISO/IEC JTC 1/SC 38, Mark contributed to the development of global standards for IT, cloud and digital services.