Honoured to be speaking at todays global webinar discussing ITSM, LEAN IT and Cloud with a fantastic panel of industry experts.

Do sign up for the live webinar, and if you can't attend – sign up anyway for the recording and watch afterwards.

An exciting webinar itSMF USA has planned for May 17th. They have organised an expert panel representing IT Service Management, Cloud Computing and the Alliance Partners from the Lean IT Association (LITA) and the DevOps Agile Skills Association (DASA).

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Our expert panel will discuss the value of their individual portfolio’s while at the same time how ITSM, DevOps, Lean IT and Cloud are all essential elements for organisations looking to transform their business models. The webinar is on Wednesday, May 17, 2017 at 10:30 AM EDT – 4:30 CEST.  I will be conducting the interviews with our distinguished panel, which will include:

  • Robert Stroud, well-known itSMF USA contributor, Forrester Analyst, and ITSM SME represents ITSM and the itSMF on our  Expert Panel.
  • Mark O’Loughlin, author of the ITSM and Cloud Service Manager Course for the Cloud Credential Council, will champion the discussion on the role and importance of Cloud and Cloud Service Management.  
  • Mike Orzen, the Father of Lean IT, will discuss how Lean principles is as relevant today to enterprise IT, as it was when the automotive and manufacturing industries went through their own transformational journeys.
  • Troy DuMoulin, well known and respected VP of Research and Development for Pink Elephant will represent the DevOps Agile Skills Association (DASA) and will discuss why investing in building in high-performance IT teams that possess the right skills and knowledge are critical to transforming to the new IT way of working.

Join us on Wednesday, May 17, 2017, at 10:30 AM EDT – 4:30 PM CEST                

Here’s the LINK to register. https://attendee.gotowebinar.com/register/2487698216507427841

Mark O'Loughlin

Mark is a global authority in helping organisations achieve the very best from their investments in people, technology and digital services. He has served on the Board of Directors of itSMF Ireland and Cloud Credential Council. Mark is a Fellow of the Irish Computer Society, awarded for his achievements and contribution to the IT profession and industry. His prolific publishing includes two books published in four languages, 100’s of articles, and whitepapers. He developed the world’s first certification for the business management of cloud services accredited by Cloud Credential Council. As a member of the international standards group ISO/IEC JTC 1/SC 38, Mark contributed to the development of global standards for IT, cloud and digital services.