What a fantastic course for a number of reasons.
Firstly, the delivery of Cloud Service Management was practical and comprehensive enough to make a real and immediate difference on return to the office. It is not often you can see a real difference your learning can have in such a short space of time.
Secondly, the delivery of the course was expertly executed, ensuring a real understanding of the core objectives of each attendee and then tailoring both the learning and practical discussions to suit was a real positive. This was of course in parallel to the offering of in depth and industry leading knowledge around Cloud Service Management today.
Lastly, this course was also a great refresher for Service Management professionals as many of the fundamentals still apply…. An added bonus! A course that has already been recommended to peers and teams.