John Moore. AMT-Sybex

I hired Mark to work with me on a Service Catalogue project for a major client. Mark’s professionalism and “going the extra mile” started with the bid and continued through the project to completion.

Mark has a deep and practical understanding of IT Service Management. He was brilliant at establishing trusting relationships with our senior client personnel.

The project output was very well received by the client and we got a note of thanks from the sponsor.

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