Mark O’Loughlin

2011-10-08T22:20:49+01:00By |Uncategorized|

Mark O’Loughlin is the founder, Managing Director and Principal Consultant of Red Circle Strategies. Mark is an IT Service Management Principal, Service Architect, IT management consultant, author, speaker and trainer [...]

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What is a service catalog?

2010-07-08T22:50:08+01:00By |Uncategorized|

Organizations will have different levels of knowledge with regards to their understanding of what constitutes a service catalog. With respect to their level of knowledge and understanding of the subject, [...]

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