ITSM Archives - Red Circle Strategies

Want to know what roles are required for an effective service catalog?

By Mark O'Loughlin|2012-03-20T10:34:40+00:00March 20, 2012|Books, General, ITIL, Service Catalog, Services Industry|

Believe it or not but it takes much more than [...]

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What roles are required for an effective service catalog?

By Mark O'Loughlin|2012-03-20T09:21:58+00:00March 20, 2012|Uncategorized|

If you think the answer to this simple question is [...]

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The Service Catalog – reviewed by itSMF Australia

By Mark O'Loughlin|2011-09-21T13:53:13+01:00September 21, 2011|Books, ITIL, Service Catalog, Services Industry|

Karen Ferris, board mamber and director of publications at itSMF [...]

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