Want to know what roles are required for an effective service catalog?
Believe it or not but it takes much more than just a service catalog manager to effectively produce and manage a service catalog that provides value to the business and [...]
Believe it or not but it takes much more than just a service catalog manager to effectively produce and manage a service catalog that provides value to the business and [...]
If you think the answer to this simple question is just the service catalog manager, then think again! True, there should be a service catalog manager, or managers depending on [...]
Karen Ferris, board mamber and director of publications at itSMF Australia, has reviewed The Service Catalog for their chapters newsletter. The following is a brief extract from the review: One [...]