The cohort of professionals who have attended my personal Professional Cloud Service Manager (PCSM) training sessions will have been taught a very simple lesson in this new digital / cloud world. And it is this simple lesson – READ THE CONTRACT…

… or else you might be surprised at a later date what terms and conditions you signed up to. And the below example is related to just public Wi-Fi.

http://nymag.com/selectall/2017/07/22-000-people-agreed-to-clean-toilets-by-logging-on-to-wifi.html

Mark O'Loughlin

Mark is a global authority in helping organisations achieve the very best from their investments in people, technology and digital services. He has served on the Board of Directors of itSMF Ireland and Cloud Credential Council. Mark is a Fellow of the Irish Computer Society, awarded for his achievements and contribution to the IT profession and industry. His prolific publishing includes two books published in four languages, 100’s of articles, and whitepapers. He developed the world’s first certification for the business management of cloud services accredited by Cloud Credential Council. As a member of the international standards group ISO/IEC JTC 1/SC 38, Mark contributed to the development of global standards for IT, cloud and digital services.