There is no doubt that cloud computing is rapidly advancing in the marketplace.
New cloud based applications and services are coming to market quicker than ever, boasting of reduced cost of acquisition and operation. For some cloud services the pay as you use model is seen as very attractive for many organisations.
Cloud computing, in its current form, is still relatively new. Best practice frameworks, including ITIL ®, and standards need to catch up and provide guidance on how best to use, deliver and consume cloud based services.
My recent Bright Talk webinar is available on demand here; https://www.brighttalk.com/webcast/534/107661
Log in required to download the slides.